Get in touch
Ready to transform your AP process? Have questions about our platform? We'd love to hear from you and show you how Nexus AP can save your team hours every week.
- Address
- London, UK
Remote-first company - Telephone
- +1 (555) 234-5678
- support@nexusap.com
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
How quickly can we get started?
Most customers are processing invoices within 24 hours. Our team handles ERP integration and onboarding so you can validate the workflow quickly.
What are your support hours and escalation policy?
Support requests can be submitted through the contact form or support@nexusap.com. The team monitors requests on business days across UK and US working hours, prioritizing onboarding blockers and production-impacting issues before standard configuration questions.
What ERPs do you integrate with today?
QuickBooks Online, Xero, FreshBooks, and Zoho Books are currently available. NetSuite, SAP, Oracle, and Sage are still in coming-soon or priority-access status.
How does pricing work?
Pricing is based on monthly document volume, starting at $99/month for 500 documents with unlimited users.
Where should I verify product facts?
Use our brand facts page for current pricing, integration availability, and brand guidance. It is kept in sync with the public site.
Where can I review security details?
Our security page explains the current security posture, controls, and how we talk about compliance on the public site.
Is my financial data secure?
Yes. The platform is presented publicly with encryption in transit and at rest, secure integrations, and audit trails. For the current security overview, review the security page rather than relying on older marketing copy.
Ready to see Nexus in action?
Book a personalized demo and see how Nexus can transform your AP process in just 15 minutes.